My Notary Shoppe

FAQ

Frequently Asked Questions

What is a Mobile Notary?

A Mobile Notary is a notary public who travels to a client’s location to provide notarial services. This convenient service allows individuals and businesses to have their important documents notarized without the need to visit a physical office. Mobile notaries can meet you at your home, office, or any agreed-upon location, making it easy to complete notarizations at a time and place that suits your schedule. Whether you need a loan document, legal paper, or other agreements notarized, a mobile notary brings the service directly to you.

What area(s) do you cover?

DALLAS COUNTY, DENTON COUNTY, COLLIN COUNTY

Can Notaries in the State of Texas Notarize in all States using the Ron System?

Yes, notaries in Texas can perform Remote Online Notarizations (RON) for signers located in any U.S. state or even abroad, as long as the notary is physically located in Texas during the notarization process. Texas law allows its commissioned online notaries to notarize documents for out-of-state or international signers through audio-visual communication, provided that the notarization complies with Texas RON regulations.

What signer identification is unacceptable?

  • Some of the commonly presented but unacceptable forms of identification are as follows:
  • U.S. Military Common Access Card
  • Green Cards – Permanent Resident and Border Crossing Cards
  • Social Security Cards
  • Credit Cards with or without Photographs
  • Temporary Driver’s license
  • Driver’s license without photograph
  • Marriage license
  • Birth Certificate
  • Organizational membership cards

Documentation must include the signers photograph, signature, identifying number, and a physical description that includes height, weight, color of hair and color of eyes.

      ONE of the following is required.

What are credible identifying witnesses?

When a signer is unable to present proper identification, the signer may be identified on the oath or affirmation of one or two credible identifying witnesses.  If there is only one credible identifying witness, he/she must be personally known by the Notary; otherwise two credible identifying witnesses are required.  The witnesses, whether personally known or unknown by the Notary, must present valid identification.  In either case, each witness must swear or affirm that the following is true:

  • The document signer appearing before the Notary is the person that is named in the document
  • The document signer is personally know to the witness
  • The document signer does not have any acceptable identification
  • The witness believes that it would be difficult or impossible for the document signer to obtain acceptable identification, and
  • The witness has no financial or beneficial interest in the document and is not named in the document

What are your terms and policies?

Please provide at least 24 hours’ notice for appointments whenever possible.

Prepayment is required for same-day appointments.

No cancellations or refunds are available for same-day appointments.

Additional fees may apply for signings in remote areas or under special circumstances (rush jobs, long waits, inclement weather, extended travel, etc.).

Any errors or omissions made by our notaries will be corrected free of charge.

Cancellations must be made by phone or email at least 4 hours before the scheduled appointment, except for same-day appointments.

Why are documents notarized?

Documents are notarized to verify the identity of the signer, ensure the signer is willing and not under duress, and to confirm that the contents of the document are acknowledged or sworn to be true.

Can I come to your location?

We can meet at a office location that you can come to. The addresses displayed in our ads and on our website are for written correspondences and mailing purposes only. Our service is strictly mobile and by appointment only.

What signer identification is required for a Notary to perform a notarization?

Documentation must include the signers photograph, signature, identifying number, and a physical description that includes height, weight, color of hair and color of eyes.

      ONE of the following is required.

  • An unexpired Driver’s License or Identification card issued by a State or Territory of the United States
  • An unexpired United States Passport issued by the United States Department of State
  • An unexpired United States Military Identification Card that is issued by any branch of the United States Armed Forces
  • Inmate identification card issued by the Department of Corrections and Rehabilitation if the signer is in custody
  • Any other unexpired identification card that is issued by the United States Government or a State or Tribal Government, that contains the individuals photograph, signature and a physical description
  •  For USA Real Estate Transactions for Canadian or Mexican citizens – a valid unexpired passport issued by a National Government other than the United States Government, and that is accompanied by a valid unexpired Visa or other documentation that is necessary to establish an individual’s legal presence in the United States.

Can a Notary Public decline to provide service?

Notaries must perform all lawful and reasonable requests for notarization.  However, the following are some circumstances under which a Notary my decline service:

  • If the document signer is unable to produce proper identification
  • If the document signer is unable to produce credible identifying witnesses
  • If the document is incomplete or contains blank spaces
  • If the document does not provide notarial wording and the signer is unable provide instructions as such
  • If the Notary is uncertain of a signer’s willingness, mental awareness or has cause to suspect fraud

Have additional inquiries?

We are here to help. Let’s engage in a conversation.

Contact